1. Introduction
PureCoals Export Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://purecoalsexportltd.com/), use our services, or interact with us.
By using our services, you consent to the practices described in this policy. If you do not agree, please do not use our services.
2. Information We Collect:
We may collect the following types of information:
2.1 Personal Data
- Contact Information: Name, email, phone number, address.
- Business Information: Company name, job title, tax ID (if applicable).
- Transaction Data: Purchase history, payment details (processed securely via third-party providers).
- Technical Data: IP address, browser type, device information, cookies (see Section 6).
2.2 Non-Personal Data
- Aggregated or anonymized data that does not identify you personally.
3. How We Use Your Information
We process your data for the following purposes:
- To provide and manage our coal export services.
- To process orders, payments, and shipments.
- To communicate with you (e.g., customer support, updates).
- To comply with legal and regulatory obligations (e.g., tax, export laws).
- To improve our website and services (analytics, security).
4. Legal Basis for Processing (GDPR Compliance)
Under GDPR, we rely on the following legal bases:
- Contractual necessity (to fulfill orders).
- Legitimate interest (business operations, fraud prevention).
- Legal compliance (e.g., tax records).
- Consent (where required for marketing).
5. Data Sharing & Third Parties
We may share your data with:
- Service Providers: Payment processors, logistics partners, IT support.
- Legal & Regulatory Authorities: If required by law (e.g., customs, tax audits).
- Business Transfers:
In case of mergers or acquisitions.
We do not sell your personal data to third parties.
6. Cookies & Tracking Technologies
- We use cookies to enhance user experience, analyze traffic, and for security.
- You can manage cookie preferences via your browser settings.
7. Data Security
We implement technical and organizational measures (e.g., encryption, access controls) to protect your data. However, no system is 100% secure-you use our services at your own risk.
8. Data Retention
We retain personal data only as long as necessary for:
- Fulfilling contracts.
- Legal/compliance requirements.
- Business purposes.
9. Your Rights (GDPR & Privacy Laws)
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your data.
- Restrict or object to processing.
- Data portability (request a copy of your data).
- Withdraw consent (where applicable).
To exercise these rights, contact us at [contact@purecoalsexportltd.com]
10. International Data Transfers:
If data is transferred outside the Nigeria,we ensure safeguards (e.g., Standard Contractual Clauses) are in place.
11. Children’s Privacy
Our services are not intended for minors under 16. We do not knowingly collect their data.
12. Changes to This Policy
We may update this policy periodically. The “Last Updated” date will reflect changes. Continued use of our services constitutes acceptance.
Contact Us
For privacy-related inquiries, please contact:
PureCoals Export Ltd
16 Opiah street, Asaba, Delta state. Nigeria.] contact@purecoalsexportltd.com
+234 (0)915 646 8432